Job Business Systems Analyst- Registrar (Banner or Degreeworks)

Job Description

Opportunity at a Glance
The Business Systems Analyst position is responsible for managing and building Registrar and Degree Audit related configuration in Banner and DegreeWorks. This involves coordinating with Business Operations ss, Registrar Operations and technical teams to define requirements, assess impact, do the actual build in the system and perform testing. This position also handles day to day cases with regards to student degree audit corrections, program progress guide exceptions, scribing updates if needed, program and course configuration in Banner, and other registration-related system maintenance activities.

Responsibilities

• Handle program and course build and configuration in the Banner student information system. This involves creating new courses and managing changes to existing courses (e.g. attributes, credit and bill hours, etc., updating equates and pre-requisites).
• Update and correct student degree audits to ensure that students are able to see an accurate picture of their program requirements and status in both Banner and DegreeWorks.
• Perform daily and scheduled production maintenance tasks and fulfill customer requests. Ensure that SLAs are met, timely updates are entered on the customer relationship management tool and related business processes run smoothly.
• Troubleshoot and provide solutions to Production issues, and analyze root cause to find a more permanent fix.
• Maintain existing and create new program progress guides in the DegreeWorks Scribe to fulfill business requirements
• Maintain existing degree audit setup in the Banner student information system.
• Coordinate with stakeholders to translate business needs into deliverables within the due date. Provide clear and timely status of tasks and initiatives to stakeholders.
• Test any system updates related to systems managed. Perform data validation and testing of new and existing Banner and DegreeWorks functionalities and technical solutions to satisfy business requirements
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, policy and procedures which clearly communicate with key stakeholders. Collaborate with partners to develop business requirements leading to successful project outcomes. Inform and drive innovative approaches for assigned solutions. Adheres to project methodology, change and quality management, and departmental procedures.
• Good ability to interact in a team environment with peers and members of other teams that might even be located remotely
• Completes other duties as assigned.
• Complies with all policies and standards. Perform compliance-related tasks as required by the audit group